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T&C /User Agreement

Effective date : 10-11-2025

Your Rights

By accessing our website and services, you agree to abide by the terms set forth in this agreement. Our mission is to ensure a safe and enjoyable shopping experience for all our customers. Please read these terms carefully before using our site. Should you disagree with any part of this agreement, you must not use our services. We reserve the right to modify or update these terms, and customers will be notified of significant changes. Continued use signifies acceptance of the revised terms.

These Terms are governed by Indian law. Disputes will be subject to the jurisdiction of courts located in Kanpur, Uttar Pradesh.

Product and Design Disclaimer 

  • At Glitchito we strive for quality, but Glitchito isn’t liable for indirect or consequential damages arising from product use or site errors.

  • Each product at Glitchito is designed with love, care and a good pinch of creativity. Please note that slight variations in print or fabric tone may occur.

  • Each artwork is legally protected, please don't try to copy or reuse any designs.

Orders and Payments Policy

  • Once the order is placed, it cannot be edited. If you need to cancel, please reach out to us at care@glitchito.com

  • Orders can be placed directly via our website.

  • We offer multiple payment methods (UPI, cards, wallets) via our integrated gateways. 

  • All orders are fulfilled and shipped from India.

  • Currently, we can only deliver to our customers across India.

  • While "Standard" delivery is available free of charge, "Express" delivery requires additional payment.

Returns and Refunds Policy (click here to view full policy)

Currently we are able to provide returns only for damaged, misprinted or defective items. It is advised to record yourself while opening the package to make process easier. All items must be unworn, unwashed, and in original packaging. To initiate a return, please contact us at care@glitchito.com with your order number within 5 days of delivery. We sincerely appreciate your understanding and cooperation.

Intellectual Property

All content, graphics, product names, and mascots are the intellectual property of Glitchito. Unauthorized use or reproduction is prohibited.

User Conduct

As a website user, you agree not to

  • use the website for unlawful purposes,

  • attempt to interfere with our website's functionality, and/or,

  • copy/use content from our website without permission.

Contact Us for Inquiries

If you have questions relating to these terms, feel free to reach out to us at care@glitchito.com. We're here to ensure a seamless shopping experience. Our staff is ready to assist you with any queries or concerns you may have.

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